Hostess
Posted 1 month ago   |   Part Time   |   Front of House

We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.

Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.

Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Responsibilities

○ Welcome guests to the venue
○ Provide accurate wait times and monitor waiting lists
○ Manage reservations
○ Escort customers to assigned dining or bar areas
○ Provide menus and announce Waiter/Waitress’s name
○ Greet customers upon their departure
○ Coordinate with wait staff about available seating options
○ Maintain a clean reception area
○ Cater to guests who require extra attention (e.g. children, elderly)
○ Answer incoming calls and address customers’ queries
○ Assist wait staff as needed

Requirements

○ Understanding of restaurant etiquette
○ Familiarity with health and safety regulations
○ Demonstrable customer-service skills
○ Excellent communication skills (via phone and in-person)
○ Strong organizational skills with the ability to monitor the entire dining and bar area
○ Availability to work in shifts as needed
○ Good physical condition to walk and stand during an entire shift

download a paper application to print, fill out & return after 4PM Monday - Thursday

Side Track's Bar & Grill is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won’t unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law. Side Track's Bar & Grill is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and state disability laws.

Business Hours
Mon: CLOSED (temporarily)
Tues - Thurs: 11:00AM - 9:00PM
Fri & Sat: 11:00AM - 12:00AM
Sun: 11:00AM - 9:00PM
(all operation times are subject to change without notice)

Online Ordering Hours
Mon: unavailable (temporarily)
Tues - Thurs: 11:00AM - 8:30PM
Fri & Sat: 11:00AM - 9:30PM
Sun: 11:00AM - 8:30PM
(scheduling future online orders available 24/7)
Contact
266 Lake Nepessing Road
Lapeer, MI 48446
Phone: (810) 660-7733
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